Zivvo vs Landbot

Landbot is a beautiful no-code conversational flow builder for web chat and WhatsApp. Zivvo is a grounded AI agent that decides what to say from your knowledge base. Different products, often confused.

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Feature
Zivvo
Landbot
Core job
AI agent grounded in your KB, replies on every channel
Visual flow builder for web/WhatsApp conversations
Entry price
Free (50 msg); £29/mo Pro
Free trial; from €40/mo Starter
AI grounding (no hallucination)
Every reply faithfulness-checked
AI Bricks (paid add-on); not faithfulness-checked
Channels
Instagram, Messenger, WhatsApp, email, web chat, Telegram, LinkedIn
Web chat, WhatsApp Business, Messenger
Visual flow builder
None — AI decides next step
Mature visual builder is the product
Form-style conversational UX
Simple chat — questions handled in context
Excellent — typeform-style chat for lead capture
Setup time
~10 min: upload KB, connect a channel
~1-2 hours: design flows, set conditional logic
Best for
Service businesses with grounded customer Q&A
Lead-gen surveys and structured intake flows

Pick Landbot if…

  • You want a structured conversational form (e.g. lead-gen survey on landing page)
  • You need precise control over the conversation flow with branching logic
  • Your inbound is mostly "fill this form to qualify" not "answer my open question"

Pick Zivvo if…

  • Customers ask open-ended questions you would already answer from your website
  • You serve a service business (restaurant, clinic, salon, hotel) needing real-time AI replies
  • You need Instagram DM, email, and Telegram coverage that Landbot lacks
  • You want grounded AI with a "I do not know, escalating" guarantee

Common questions

Can Zivvo replicate Landbot's typeform-style conversational forms?

Not exactly — Zivvo does not have a flow builder for structured intake. If you need a guided question-by-question form ("first name? ... budget? ... timeline?"), Landbot is the better fit. If you need open conversational AI that pulls answers from a knowledge base, Zivvo wins.

How does pricing compare for SMBs?

Landbot Starter is around €40/mo (≈£35); Zivvo Pro is £29/mo with similar message volume but more channels. For multi-channel coverage, Zivvo is usually cheaper.

Is Landbot AI Bricks a real alternative to a grounded AI agent?

AI Bricks let you insert an LLM step into a flow — useful for free-text classification or generation within a structured conversation. It is not a full grounded AI agent: no faithfulness check, no escalation queue, no KB-wide retrieval.

Can Landbot connect to Instagram?

Not as a first-class channel. Landbot is web + WhatsApp + Messenger focused. Zivvo covers Instagram DM natively.

What about reliability for high-volume web chat?

Both handle reasonable web chat volume comfortably. For high-volume businesses, evaluate per-channel limits on each plan — Landbot scales by interactions, Zivvo by messages.

Can I run a Landbot-style flow as the entry point and hand off to Zivvo?

Technically yes — run Landbot for a structured lead-capture flow, then route to Zivvo for ongoing conversation. The hand-off needs careful design to avoid jarring channel switches.

Does Landbot have email?

Email is not a first-class Landbot channel. Zivvo handles inbound email as a primary channel.

Migration path from Landbot?

No automatic importer. Pull the FAQ content embedded in your Landbot flows into a Google Doc, upload to Zivvo. Most migrations take a half-day.

Multilingual support?

Landbot: multilingual flows possible but build per-language. Zivvo: auto-detects and replies in 15+ languages without flow duplication.

What about the UI customisation?

Landbot has strong widget theming (your brand colours, font, animations). Zivvo's web chat widget is configurable but less elaborate. For brands prioritising widget aesthetics, Landbot is a stronger fit.

Try Zivvo free — see if it fits your business

Free plan: 2 agents, 50 messages per month. No credit card. 10-minute setup.

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