AI Studio Assistant for Yoga, Pilates & Fitness — Schedule, Memberships, Drop-Ins

Students DM "is the 7pm vinyasa still on?" Members WhatsApp asking about freezing their membership. Newcomers email asking what to bring. Zivvo answers from your real schedule, pricing, and policies — in your studio's voice.

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Customer message

"Drop-in for tonight's 7pm vinyasa?" — Instagram DM

Zivvo replies (≤ 30 sec)

Confirms 3 spaces left, sends £15 drop-in link, includes studio address, parking, and what to bring.

Every channel your yoga studios customers use

One inbox. One brand voice. Every reply under 30 seconds.

Instagram DMWhatsApp BusinessEmailWeb chatTelegram

What Zivvo handles

  • Class schedules and drop-in availability
  • Membership pricing and freezes
  • Workshop and retreat sign-ups
  • First-class instructions
  • Cancellation and refund policy
  • Teacher bios and class descriptions

Not just support — your whole front office

The same Zivvo that answers your yoga studios customers also posts your social, fills your calendar, and remembers everyone — 24/7.

Posts your class schedule — and makes the clips

Zivvo writes posts made for Instagram, Facebook, LinkedIn and X straight from your own timetable and studio info — new term schedules, workshop drops, teacher intros — and replies to comments under each one. Every post is reach-checked before it goes live, and it can post when your topics hit the news.

Example · Turns a 30-second clip of your candlelit Yin flow into a vertical reel with captions and voice (beta), then writes the matching post: 'New Friday 7pm Yin & restore — drop-ins welcome, mats provided.'

Members book and reschedule right in the chat

Students book a drop-in class or claim a membership spot inside the same DM, comment or web-chat thread — your live timetable shows real open slots, so no double-booked mats. They can reschedule themselves, the class lands in your Google Calendar, and they get an automatic reminder before it starts.

Example · A regular DMs 'can I move my Tuesday Vinyasa to Thursday?' — Zivvo checks Thursday 6pm has space, rebooks her, updates the calendar and sends a reminder, all without you touching it.

Remembers your regulars and flags the upset ones

Zivvo keeps one profile per student across every channel, so it knows a returning regular from a first-time drop-in and reads the mood of each message. It flags anyone upset or urgent — an injury, a billing worry, a missed class — straight to you, and follows up by email to win back lapsed members or ask happy ones for a review.

Example · Spots that a former unlimited-member hasn't booked in six weeks, flags her as a win-back, and sends a warm 'we miss you on the mat — here's 20% off your next month' email follow-up.

Common questions

Can it book classes for me?
It replies with your booking link and confirms availability against your real schedule. Direct booking integration with Mindbody, Bookwhen, Acuity, ClubReady, and Glofox is on the roadmap — meanwhile, simple connectors let you push a booking into almost any other system in a few clicks.
Does it know our class types?
If your website lists vinyasa, yin, hatha, ashtanga, pilates reformer, mat pilates, HIIT, spin, barre, etc., Zivvo learns the difference and can answer "which class is best for beginners?" or "what is the difference between vinyasa and yin?" honestly from your studio descriptions.
Free trial?
Yes — 7-day free trial on Pro and Business plans. Free plan available forever (2 agents, 50 credits, web chat + email).
How does it handle membership questions like freezes and cancellations?
It answers from your real membership terms — freeze policy, notice period, cancellation rules, transfer-to-another-studio policy. For anything ambiguous (refund requests, exceptional circumstances) it escalates to you with the full member context.
Can it handle workshop and retreat sign-ups?
Yes. List your workshops and retreats in the knowledge base (or upload your event PDF) and Zivvo answers dates, prices, what is included, deposit policy, and waitlist questions. Bookings route to your chosen flow (link, email handoff, or a simple connector).
Does it work for Pilates, fitness, and barre studios too?
Yes. Same pattern — schedule, drop-in pricing, class descriptions, instructor bios — works for any movement studio. Customers across yoga, Pilates reformer, mat Pilates, barre, spin, HIIT, and strength training studios use Zivvo.
Will it reply on Instagram DMs?
Yes. Connect your Instagram Business account (linked to a Facebook Page) and Zivvo replies in your studio voice within 30 seconds. Most studios see Instagram as the highest-volume inbound channel for class-availability questions.
Can it answer in multiple languages for international students?
Yes. Zivvo detects the language of the inbound DM and replies in the same language. Useful for studios in tourist destinations, expat-heavy neighbourhoods, and online-only studios with international audiences.
What if a teacher cancels last-minute?
Update your schedule (paste a quick note, upload a revised PDF, or use the dashboard's text note feature) and Zivvo reflects the change immediately. For real-time cancellations on a specific class, escalate or use a simple connector linked to your scheduling system.
Does it integrate with our existing apps?
Simple connectors let almost any other system connect in a few clicks (Bookwhen, Acuity, Calendly, or your own customer list). Direct integrations for the major studio platforms are queued — let us know which apps you use and we will prioritise.

Try Zivvo free

2 agents, 50 credits, email + web chat — no credit card required.

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