Clients DM your salon at midnight asking about balayage. They Messenger asking which stylist does undercuts. They WhatsApp the day before asking if you have a Saturday slot. Zivvo answers from your real price list and stylist roster.
"Balayage price for medium hair?" — Facebook Messenger
Quotes £180–£240 from your price list, suggests stylist Maya for balayage, books Thursday 2pm.
One inbox. One brand voice. Every reply under 30 seconds.
The same Zivvo that answers your salons customers also posts your social, fills your calendar, and remembers everyone — 24/7.
Zivvo writes posts made for Instagram, Facebook, LinkedIn and X from your own service menu and price list, then replies to the comments they bring in. Every post is reach-checked before it goes live, and it can post when your treatments or trends are in the news.
Example · Turns a before/after balayage photo into a vertical reel with captions and a voiceover (beta), and writes the Instagram caption pricing your colour service — all from your own menu.
Clients book and reschedule treatments right inside the DM, comment or web chat — against your live availability, so they never land on a slot you can't take. Confirmations, reminders and the entry on your Google Calendar are all handled for them.
Example · A client DMs 'any cut and colour Saturday?' — Zivvo shows real open slots, books the 2pm, sends a reminder the day before, and drops it onto your stylist's Google Calendar.
Zivvo keeps one profile per client across every channel, so it remembers their stylist, formula and last visit. It reads mood, flags the upset or urgent ones for you, and sends follow-ups on its own.
Example · Spots a regular hasn't rebooked in 10 weeks and sends a warm win-back; flags a client whose message reads frustrated about a colour result so you can step in fast.