AI Enrolment Assistant for Schools, Coaches & Training Providers

Prospective students email asking about Level 3 enrolment. Parents WhatsApp asking when the next intake starts. Existing students message about course materials. Zivvo answers from your curriculum, schedule, and fee structure — and converts inquiries into enrolments.

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Customer message

"When does the next intake for the Level 3 course start?" — Email

Zivvo replies (≤ 30 sec)

Confirms September 12 start date, attaches syllabus PDF, lists prerequisites, sends payment link.

Every channel your training providers customers use

One inbox. One brand voice. Every reply under 30 seconds.

EmailWeb chatWhatsApp BusinessTelegram

What Zivvo handles

  • Course enrolment and intake dates
  • Curriculum and prerequisite questions
  • Tuition and payment-plan inquiries
  • Assignment and deadline reminders
  • Faculty bios and contact
  • Refund and cancellation policy

Not just support — your whole front office

The same Zivvo that answers your training providers customers also posts your social, fills your calendar, and remembers everyone — 24/7.

Posts your course launches — and the reels

Zivvo writes posts and blog articles from your own syllabi, course pages and outlines — enrolment-deadline reminders, new-cohort announcements, alumni wins — so your channels stay active between intakes. Each post is reach-checked before it goes out, and it replies to the comments your posts attract.

Example · When your '8-Week Public Speaking Bootcamp' has seats open, it drafts an Instagram, LinkedIn and Facebook post with the early-bird date and key outcomes, then turns a tutor headshot into a vertical reel introducing the course (beta) — all in your voice, ready for you to approve.

Students enrol and reschedule in the chat

Learners book onto courses, workshops and 1:1 coaching sessions right inside the conversation — Zivvo shows live availability, holds the slot, sends reminders and drops the session into your Google Calendar, so you stop chasing enrolments by DM and email.

Example · A prospect asks 'Can I still join Tuesday's cohort?' — the agent checks open seats, confirms the place, books it, and if they message later to move to the next intake it reschedules and re-sends the calendar invite without you touching it.

Remembers every learner and chases the wobbling ones

Zivvo keeps one profile per student across email, DMs and web-chat — which cohort they're in, what they've asked before, their mood — and flags anyone sounding anxious or about to drop out so you reach them first. It then sends timely follow-ups automatically.

Example · When a mid-course student messages 'I'm falling behind and thinking of quitting', it flags the thread as urgent for your tutor, and after a workshop wraps it emails attendees a review request and nudges no-shows to rebook the next session.

Common questions

Can it remember each student?
Yes — conversation memory on Pro and Business plans means it picks up where the last reply left off, across channels. The student's context (course they enquired about, what they were quoted, where they got to in onboarding) persists.
Does it work for online courses?
Yes. Most of our training-provider customers run hybrid or pure online — Zivvo answers from your LMS handbook, syllabus, fee structure, and policies. Works for university bootcamps, vocational training, language schools, and online academies alike.
Can it grade or mark assignments?
No — assessment is human work. Zivvo handles admin, enrolment, FAQs, and tutorial scheduling so your team focuses on teaching and assessment.
How does it handle prerequisites and credit checks?
Upload your course catalogue with prerequisites listed (e.g. "GCSE Maths C/4 required for Level 3"), and Zivvo asks the prospective student for their qualifications before recommending a course. Routes ineligible students to access programmes or escalates for review.
Can it take payments or process applications?
It sends your secure payment / application link with the right context. For direct payment processing, connect Zivvo to Stripe / GoCardless / your payment gateway. Application data can be sent to your contacts or sales system.
Does it work for accredited and government-funded courses?
Yes — including funding eligibility questions (Advanced Learner Loan, Skills Bootcamp, employer-funded apprenticeships) based on your scheme documentation. For complex eligibility decisions, it escalates to a learning advisor.
Will it answer in students' first language?
Yes — auto-detects the language of the inbound message and replies in it. Useful for international student recruitment and ESOL providers. Tested across 15+ languages.
Can it handle parent inquiries differently from student inquiries?
Yes — the agent identifies whether it is talking to a parent, prospective student, current student, or alumni from the message content and adapts tone and information accordingly. You can run separate agents per audience if you prefer strict separation.
How does it integrate with our LMS?
Built-in connections for Moodle, Canvas, and Blackboard are on the roadmap. Today, simple connectors let you query course progress, enrolment status, or assignment deadlines from any LMS you use in a few clicks.
What does it cost a training provider?
Pro at £29/mo (£23/mo billed annually) suits most single-provider organisations — 1,500 credits, every channel. Larger institutions with multi-site campuses usually pick Business at £69/mo + dedicated support.

Try Zivvo free

2 agents, 50 credits, email + web chat — no credit card required.

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