Capture New Leads and Follow Up Automatically — Until They Reply

Most enquiries don’t buy on the first message — they go quiet, and chasing them by hand is the part that never gets done. Zivvo captures new leads from your website chat, keeps them in a simple list, and follows up for you over email and WhatsApp on the schedule you set. The moment someone replies, the follow-ups stop — so no one gets nagged.

Hire it as your AI employee — built from your own business info, no code. Free plan: 2 agents, 50 messages a month, email + web chat. No card.

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Capture on your site, follow up where they’ll see it

New leads come in from your website chat; follow-ups go out over email and WhatsApp — and pause the second they reply.

Web chatEmailWhatsApp

What Zivvo handles

  • A visitor leaves their email in chat → captured as a lead, not lost
  • A quiet enquiry → an automatic multi-step nudge over email and WhatsApp
  • They reply → the follow-ups stop on their own, so no one gets nagged
  • A past customer goes quiet → a friendly come-back message brings them in again
  • After a visit or order → an automatic review request goes out
  • An existing list → import it from a spreadsheet and follow up

Common questions

Where do the leads come from?
From your website chat — when a visitor leaves their email, Zivvo captures it as a lead. You can also import an existing list from a spreadsheet to follow up on.
What do the follow-ups look like?
A series of follow-up messages you set up once — for example a friendly email, then a WhatsApp check-in a few days later. They go out automatically on the schedule you set.
What if the lead replies?
The follow-ups stop automatically the moment they reply, so no one ever gets a follow-up to something they’ve already answered.
Can I use it for review requests and bringing back quiet customers?
Yes — the same follow-up sequences work for review requests after a visit and come-back messages to customers who’ve gone quiet.

Try Zivvo free

2 agents, 50 messages, email + web chat — no credit card required. Live in about 10 minutes, no code.

Hire your Zivvo — free

More of what your Zivvo does

Customer SupportBooking AssistantContent & SocialCRM

Built for your industry: restaurants, salons, clinics, e-commerce and more.